Tux

...making Linux just a little more fun!

Talkback:130/tag.html

Andrea Fleming [peaclvr at gmail.com]
Thu, 5 Oct 2006 23:57:07 -0700

I have an hp 1200 and everytime I try to scan, the computer does not recognize the scanner within the printer. I have installed everything on the hp disk, but the computer doesn't see it. I can print just fine, but no scans. Help


Top    Back


Neil Youngman [ny at youngman.org.uk]
Fri, 6 Oct 2006 11:13:15 +0100

On or around Friday 06 October 2006 07:57, Andrea Fleming reorganised a bunch of electrons to form the message:

> I have an hp 1200 and everytime I try to scan, the computer does not
> recognize the scanner within the printer.  I have installed everything on
> the hp disk, but the computer doesn't see it.  I can print just fine, but
> no scans.  Help

The SANE project shows the Photosmart 1200 as unsupported. Do HP provide linux drivers for it?

https://www.sane-project.org/lists/sane-mfgs-cvs.html#Z-HEWLETT-PACKARD

Neil Youngman


Top    Back


Benjamin A. Okopnik [ben at linuxgazette.net]
Fri, 6 Oct 2006 13:26:43 -0400

On Fri, Oct 06, 2006 at 11:13:15AM +0100, Neil Youngman wrote:

> On or around Friday 06 October 2006 07:57, Andrea Fleming reorganised a bunch 
> of electrons to form the message:
> > I have an hp 1200 and everytime I try to scan, the computer does not
> > recognize the scanner within the printer.  I have installed everything on
> > the hp disk, but the computer doesn't see it.  I can print just fine, but
> > no scans.  Help
> 
> The SANE project shows the Photosmart 1200 as unsupported. Do HP provide linux 
> drivers for it?
> 
> https://www.sane-project.org/lists/sane-mfgs-cvs.html#Z-HEWLETT-PACKARD

Andrea hasn't mentioned, but I suspect that she's not talking about using this printer with Linux; as far as I'm aware, HP doesn't provide any Linux-specific CDs from which you can "install everything". In fact, the only useful thing I found on their CD that came with my HP PSC1315 printer/scanner was the PPD file; other than that, everything there was Wind0ws-specific.

Andrea, please feel free to tell me if I've misunderstood your message; other than that, there's not a whole lot of help we can provide here, since this forum is specific to Linux, not Wind0ws. If you are using Linux, do let us know - and give us some details on what you've tried so far (in fact, please see "Asking Questions of The Answer Gang" at 'https://linuxgazette.net/tag/ask-the-gang.html', which has a good step-by-step walkthrough of basic troubleshooting); otherwise, your best bet is to call HP tech support. In my experience, they have a fairly decent tech support staff, something that I can't say for many other companies in the computer business today.

* Ben Okopnik * Editor-in-Chief, Linux Gazette * https://LinuxGazette.NET *


Top    Back